Five years of confidence.

Coverage

The five-year warranty applies only to the motor unit and begins from the original invoice date. Proof of purchase and identifiable product details may be required.

Not covered

Remotes, tracks, accessories, installation work, external wiring, civil work, misuse, physical damage, water damage, unauthorized repair, incorrect voltage and installation outside recommended conditions are not covered.

Warranty request

Contact Decode Motor on WhatsApp or phone with the invoice, motor model, serial information and a clear video of the issue. Final eligibility is subject to product inspection and the applicable sale terms.